Frequently asked questions

ACCESS is an AI-powered operating system for founders, creators, agencies, consultants, nonprofits, and operators. It connects your identity, operating blueprint, projects, registry, vault, and personalized JYSON companion in one workspace.

Choose Get Access, pick your Gift and enter your email. We send you a sign-in link, so there is no password to create. You'll then go to onboarding, where you claim your ACCESS ID (e.g., yourname.access).

Yes. Stripe securely collects a payment method when you choose a membership. Memberships start at $3/month, renew automatically and can be canceled at any time in Settings → Billing.

Your ACCESS handle is your unique identity on the platform — formatted as yourname.access. It's how you're identified across modules, in JYSON sessions, and in exported reports. You claim it during onboarding.

ACCESS is $3/month and includes your digital identity, wallet and core tools. CREATE is $5/month and adds workflow creation. BUILD is $9/month and adds company-app subscriptions as they launch. Annual billing is available. See the Plans page for the full comparison.

Stripe shows the payment methods currently enabled and available for your location directly on the secure checkout page.

Recipients manage Gift and recurring-billing changes through the Stripe billing portal, which shows the effective date and any price adjustment before confirmation.

Refund eligibility is governed by the current Terms. Email billing@jdproductions.io with your account and charge details for review.

Go to Settings → Billing → Manage Gift. You can cancel the recurring subscription anytime through the Stripe Customer Portal. Cancellation takes effect at the end of your billing period; you keep access until then.

JYSON is your personal AI operator inside ACCESS: a user-facing expression of the shared JDAI builder intelligence. You choose its name, collaborative personality, role, and color, while it uses your permitted blueprint and workspace context instead of acting like a generic chatbot.

Message limits depend on your membership and reset at the start of each billing period. See the Plans page for current details.

JYSON keeps session memory across conversations. Retention depends on your membership; see the Plans page for current details.

No. Your workspace data is never used to train external AI models. JYSON processes your data only to serve your requests within your workspace.

ACCESS uses managed infrastructure including Supabase, Clerk, Vercel, and Stripe. See the Privacy and Security pages for the current data-handling disclosures.

Yes. Under Settings → Account, you can submit a data portability request. We'll export your workspace data in a machine-readable format within 45 days, as required by the Florida Digital Bill of Rights.

Go to Settings → Account → Danger Zone. Type your ACCESS handle to confirm, then click "Permanently delete account." Your data is removed within 90 days. Billing records are retained 7 years per tax law.

No. We do not sell, rent, or trade your personal data to third parties. Our only data processors are Stripe (payments), Clerk (authentication), Supabase (database), and Vercel (hosting).

ACCESS supports all modern browsers: Chrome, Firefox, Safari, and Edge. For the best experience, use Chrome or Edge with JavaScript enabled. Mobile browsers are fully supported.

Yes. The Workspace API is in beta. Create a scoped key in Developer settings, then follow the API reference in the documentation.

ACCESS is a Progressive Web App (PWA) — you can install it on mobile and desktop from your browser. Native iOS and Android apps are on the roadmap.

ACCESS does not currently advertise a contractual uptime SLA. Current service information is available on the status page.